Terms & Conditions

The advertising of products on our website constitutes an “invitation to purchase”; and your order for products constitutes a contractual offer. No contract will come into force between you and us unless and until we accept your order in accordance with the procedure detailed below.

In order to enter into a contract to purchase products from us, you will need to take the following steps:

a)you must add the products you wish to purchase to your shopping cart, and then proceed to the checkout

b)if you are a new customer, you must create an account with us and log in; if you are an existing customer, you must enter your login details or you can check out as a guest.

c)once you are logged in, you must select where you wish your goods to be delivered to and where you would like us to send your receipt. We only deliver to Specific postcode areas and our website will geolocate a shipping and delivery charge for you.

d)you will then be asked to confirm your order and your consent to these terms and conditions of sale

e)you will be transferred to the PayPal website, Worldpay or Stripe payment gateway and those gateways will take your payment. We do not store or hold any credit card or other sensitive data. We do hold your address details however and we require this so we can deliver your flowers to you.

f)once we have checked whether we are able to meet your order, we will either send you an order confirmation (at which point your order will become a binding contract) or we will confirm by email that we are unable to meet your order.

We will not file a copy of these terms and conditions of sale specifically in relation to your order. We may update the version of these terms and conditions of sale on the website from time to time, and we do not guarantee that the version you have agreed to will remain accessible. We, therefore, recommend that you download, print and retain a copy of these terms and conditions of sale for your records.

The only language in which we provide these terms and conditions of sale is English.

Before you place your order, you will have the opportunity of identifying whether you have made any input errors when you are provided with a summary of the details you have provided. You may correct those input errors before placing your order by selecting the option to amend your details.

DISCLAIMER: Subject to availability, KirstiesFlowers.com reserve the right to substitute any flower or foliage with the nearest available alternative of the season. Alternative Containers and Glassware may also be used due to availability.